Cancellation Policy

Updated 5/16/24

We understand that sometimes circumstances require changes to scheduled appointments. To accommodate our clients and our team efficiently, we have implemented the following cancellation policy:

Cancellation Timeframe:

We require a minimum of 48 hours notice for cancellations or rescheduling of any scheduled appointment.
Cancellations or rescheduling requests must be made during our business hours.

We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and other technical information.

Cancellation Fees

Cancellations or rescheduling requests made with less than 48 hours notice will result in a cancellation fee of $50.
Same-day cancellations will result in the full cost of the service being charged to the client’s account.

How to Cancel:

To cancel or reschedule an appointment, please contact our office during business hours at 980-505-8700.

Exceptions:

We understand that emergencies and unexpected situations can arise. In such cases, please contact us as soon as possible to discuss your situation.

Policy Acknowledgement:

By scheduling an appointment with us, you acknowledge and agree to abide by our cancellation policy.

We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please don’t hesitate to contact us.